Norris presented to The Animal Care Centre of Strathmore with multiple lesions and hair loss surrounding his eyes, legs and body. His face was very swollen and his skin was thickened and sore. Norris was a rescue dog through the AARCS organization (Alberta Animal Rescue Crew Society) and had just made a transition into foster care with Alicia Flint. She noticed shortly after he transferred to his temporary home, that his skin dramatically worsened and became very severe. He was previously treated at another vet hospital for demodectic mange and a skin infection.